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PappaRock
Posted on: Apr 5 2008, 06:35 PM


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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


QUOTE (Garreett @ Apr 5 2008, 05:14 PM) *
Hey there, I've just set up a Gmod server; it all works well except for the FTP - can you upload folders? I tried uploading a winzip, but it didn't work (wrong compression method). 1 file at a time is very, very annoying.

Help would be appreciated, thanks.


FTP shouldn't be causing you any problems. You may want to check your firewall settings as well as contact your service provider to see if a problem exists between you and the server. Uploading zips is what we recommend, however, you will have to place a support ticket for the zips to be extracted for you. Standard operating procedure.

If you continue to have problems uploading...place a support ticket and request what you need, with links, and we will do what we can.

Thank you for choosing Dragon Game Servers.
  Forum: Pre-Sales Questions · Post Preview: #1391 · Replies: 1 · Views: 11,364

PappaRock
Posted on: Feb 1 2008, 08:13 PM


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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


Thank you very much for your praise. We strive to satisfy all customers and to offer the best support available. I hope you continue to enjoy your server and if you have any problems at all contact us immediately so can help you out.

We thank you for your kind words and for your business.
It is customers like yourself that make the effort worth it.
  Forum: Testimonials · Post Preview: #573 · Replies: 1 · Views: 9,464

PappaRock
Posted on: Jan 26 2008, 04:23 AM


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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


QUOTE(Guest @ Jan 25 2008, 06:56 PM) [snapback]495[/snapback]

Ok, I would like New York, and my email is drakojen@yahoo.com. Can add that mod to the test to try?


Mr. Williams you should have received an email by now detailing your demo server information. This topic will be closed and further correspondence can be completed via our support system.

Thank you for your interest in Dragon Game Servers.
  Forum: Pre-Sales Questions · Post Preview: #500 · Replies: 3 · Views: 12,066

PappaRock
Posted on: Jan 23 2008, 07:01 PM


Member
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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


You may go one month at a time. Both of the mods indicated can be used. Before we set you up a test server we will need to know where you would want it. We have locations in New York, Atlanta, Dallas, and Chicago. Specify which location you would like. Once done we will contact you via email to give you ip and rcon information. The server will only be 2 slots and will only be functional for 24-48 hours.

Thank you for you interest in Dragon Game Servers.

Let us know if you have any further questions.
  Forum: Pre-Sales Questions · Post Preview: #475 · Replies: 3 · Views: 12,066

PappaRock
Posted on: Jan 6 2008, 04:25 PM


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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


QUOTE(Typhoonite1735 @ Jan 6 2008, 12:08 PM) [snapback]333[/snapback]

Hi again,

I'm doing this server for my son, so I knew I would be in for trouble right from the get go, but with email?

The hotmail account is my son's account. I have spent the better part of an hour trying to figure out what the filters are doing and where the mail is going. The junk folder is empty. But the topic reply notifications that are automatically generated are getting through fine. Nothing else is getting through.

I know you guys do not want to do email support for Microsoft. So I will try to IM my Yahoo email to you.



Go ahead and check on your end and we will on ours. Sometimes it depends on your ISP. For instance, I use roadrunner but a number of times my emails sent from road runner to dragongameservers does not go through. I would also check with your ISP. Provide them with our website address and email.

Thank you for your patience.
  Forum: Pre-Sales Questions · Post Preview: #335 · Replies: 4 · Views: 8,507

PappaRock
Posted on: Jan 6 2008, 11:25 AM


Member
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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


I just forwarded the emails to you from two different emails. 1st was from vincent@dragongameservers.com and 2nd was from nemo@gt.rr.com.
Let me know if you got them.
  Forum: Pre-Sales Questions · Post Preview: #332 · Replies: 4 · Views: 8,507

PappaRock
Posted on: Jan 6 2008, 11:15 AM


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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


My apologies for what has occurred. It was merely your information for your servers. I will forward them to you asap.

  Forum: Pre-Sales Questions · Post Preview: #331 · Replies: 4 · Views: 8,507

PappaRock
Posted on: Jan 3 2008, 01:32 PM


Member
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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


Thank you for your interest in our services. We have a demo account that you may view the control panel and a gmod 2 slot demo server will be tied to it. It should be ready to log into control panel now but the gmod server will take about 30 minutes before it will be available for use.

Use the following login information
username: demouser
password: demouser
rcon password on gmod server: demouser

Let us know if you have any further questions or requests.
  Forum: Pre-Sales Questions · Post Preview: #303 · Replies: 4 · Views: 7,870

PappaRock
Posted on: Dec 16 2007, 08:01 PM


Member
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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


Thank you for your interest. As per your inquiry we would have to review what the mod does to the system resources. If the resource usage is high this could add to the price of the server depending on the amount of resources required. As a side not we also rent dedicated servers so if you wish to pursue this option you may.
Have you run this mod before on a server?
Do you have any information as to the resource usage of this mod?
How well does it integrate with other typical mods used with this game?


Thank you for your interest in Dragon Game Servers.
We make every attempt we can to ensure that your server stays running but ultimately, your server downtime due to bad mods is your responsibility.

Vincent Rosetta
  Forum: Pre-Sales Questions · Post Preview: #179 · Replies: 3 · Views: 7,347

PappaRock
Posted on: Dec 2 2007, 08:01 PM


Member
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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


QUOTE(hacksaw202 @ Dec 2 2007, 01:56 PM) [snapback]129[/snapback]

I'm looking for a server also. Ive been playing Guild wars for 2 years now and have 2 accounts.I am the leader of 2 guild halls and have officers and members. These guilds can grow to 60 - 100 members. I would like to introduce Team speak to my guilds to begin using this service. So whats the next step and procedure to have our own server. Ive use TS before but never had my own thank you ...Hack



Thank you for your interest hacksaw. To setup your teamspeak server is a simple and quick process. Place an order through the Prices & Order button on the left. Teamspeak will be at the very bottom once the page loads. Choose how many slots you require to get started. Once we have confirmation of payment we will setup the server for you. Shouldn't take longer than 10 or 15 minutes after we've received confirmation.

Let me know if you have any other questions.
PappaRock
  Forum: Pre-Sales Questions · Post Preview: #130 · Replies: 4 · Views: 8,571

PappaRock
Posted on: Jun 15 2007, 08:41 PM


Member
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Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


Hey Gassbox,
Thank you for your order.
As far as GMod is concerned...it also uses rcon. It is a steam game using the half life2 source engine so the same commands will apply. I'm sure there are other commands specific to Gmod but I cannot recall them at the moment.
Once your order is approved I'll go ahead and setup your account and server.
You will be able to access your server through our Game Control Panel button on the home page.
You will recieve an email notification once your account and server are setup.
I encourage you to visit our knowledge base...it has a few flash tutorials and instructions that show you how to access different features of your server.

You can also use a program called HLSW...it allows you to list and monitor different types of game servers as well as allow rcon commands to make map changes and such from outside of the game.

Thank you for your order and if you need any assistance you may contact us via support ticket in the Game Control Panel or email us at admin@dragongameservers.com

PappaRock
  Forum: Pre-Sales Questions · Post Preview: #48 · Replies: 1 · Views: 9,364

PappaRock
Posted on: Apr 20 2007, 07:07 PM


Member
**

Group: Root Admin
Posts: 13
Joined: 16-June 06
From: In the Dragon's Belly
Member No.: 2


Jackal,
We very much appreciate your kind words. We're trying to make this the best company to have provide your game servers. Having you say these things helps immensely.

We very much appreciate your business and we are happy that your clan is enjoying the server.

Don't hesitate to ask if you have any questions.

Vincent Rosetta
aka PappaRock
Dragon Game Servers
  Forum: Testimonials · Post Preview: #38 · Replies: 1 · Views: 10,013


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