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Thud13
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Joined: 11-March 07
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Last Seen: 11th March 2007 - 11:32 AM
Local Time: Jul 17 2018, 11:13 AM
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Thud13

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11 Mar 2007
What amazes me about this company is the fact that the customer support is, without a doubt, the absolute best I have seen.

In the past, other server providers have always been lackluster in the providing of customer support and their promptness and kindness was severely lacking.

This is NOT the case with Dragon Game Servers.

When I originally was searching for a server, I sent an email to the owner of the site. A trial server was setup without me even asking. I played, instantly fell in love with it, and ordered one.

As I was the first Gmod 10 server they ever had run, David informed me that there may be some bugs with the server and that they would look into better setups for it. I originally blew this off as the typical response- they wouldn't look into it, it was a simple sentence to keep me happy. I was completely and utterly wrong. I log back onto the server two days, and noticed that my ping had been cut in half. A setting was changed to make the server run more smoothly! I was shocked, and absolutely thrilled with the outcome.

On another occasion, I asked in an email for Counter-Strike models to be installed on the server as Gary's Mod 10 requires various models for full enjoyment. Within two hours, I get an email from David stating that he had not only installed Counter-Strike Source models, but Day of Defeat as well because he had read that they are often used. Thats customer service.

All in all, I've been extremely happy and can easily say that this is the best server provider I have ever been with.

Thanks for the fun and games guys! See you on my Gmod server.


-Charles
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Lo-Fi Version Time is now: 17th July 2018 - 05:13 AM